Privacy Policy
Last updated: 7/21/2025
Information We Collect
When you contact water-heater.ca for water heater services, we may collect personal information including:
- Name and contact information (phone number, email address)
- Service address and property details
- Water heater information and service history
- Payment information for completed services
How We Use Your Information
We use your personal information to:
- Provide water heater installation, repair, and maintenance services
- Schedule appointments and communicate about services
- Process payments and maintain service records
- Send service reminders and maintenance notifications
- Improve our services and customer experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- ROMA Heating Ltd., our parent company, for business operations
- Service providers who assist in our operations (payment processing, scheduling)
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
Contact Us
If you have questions about this privacy policy, please contact us at:
- Email: info@RomaHeating.ca
- Phone: 778-909-5731