Terms of Service
Last updated: 7/21/2025
Service Agreement
By engaging water-heater.ca for water heater services, you agree to these terms and conditions. water-heater.ca is a division of ROMA Heating Ltd., a licensed HVAC contractor in British Columbia.
Services Provided
We provide the following water heater services in Metro Vancouver:
- Water heater installation and replacement
- Water heater repair and maintenance
- Emergency water heater services
- Water heater inspections and consultations
Pricing and Payment
- All prices are quoted in Canadian dollars
- Payment is due upon completion of services unless other arrangements are made
- We accept cash, credit cards, and debit cards
- Additional charges may apply for emergency or after-hours service
Warranties
- We provide warranties on our workmanship as specified in your service agreement
- Manufacturer warranties apply to equipment and parts
- Warranty coverage may be voided by improper use or unauthorized modifications
Liability
Our liability is limited to the cost of services provided. We maintain appropriate insurance coverage for our operations. We are not responsible for pre-existing conditions or damage not caused by our services.
Cancellation Policy
- Service appointments may be cancelled with 24 hours notice
- Emergency service calls cannot be cancelled once a technician is dispatched
- Cancellation fees may apply for same-day cancellations
Contact Information
For questions about these terms, contact us at:
- Email: info@RomaHeating.ca
- Phone: 778-909-5731